Support
Let’s find the thread.
Start with these quick answers or send a private request and include enough detail for us to investigate.
Updated September 14, 2026Sign-in trouble
Return to the Intua sign-in page and try again in the same browser. If the account opens without your Journey, do not create duplicate readings—send a support request with the email shown in your Intua profile.
Voice is not connecting
Confirm microphone access is allowed for Intua, disconnect Bluetooth audio temporarily, and try a quieter room. You can always continue the same conversation by typing.
A chart looks wrong
Open your profile and verify the local birth date, birth time, birthplace, and birth-time confidence. If the time is unknown, Intua intentionally omits the Rising sign and houses.
Delete or export data
Open your profile in Intua. Under Your data, choose Export JSON for a portable copy or Delete Intua data for permanent deletion.
Send a support request
Please do not include passwords, payment card information, government identifiers, or another person's private information.